What if my card or bank payment isn't going through?

This issue is usually caused by an outdated browser or device, and can happen whether you're giving from a mobile device or desktop.

Try these steps in order:

1. 1
   Try using a different browser (we recommend Chrome).
2. 2
   If that doesn't help, try using a different device, whether that's a desktop computer or mobile device.
3. 3
   If you're still running into trouble, contact Sowfund support — we're happy to help investigate further.

Donating with a bank account (ACH)? If you're having trouble connecting your bank, try logging out of your bank's official website first, then come back to Sowfund and try again.